# customer service support?

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We provide 24/7 customer and technical support for integration, problem resolution, and live monitoring. Existing customers can access support through our central Customer Hub or via email at help@support.statsperform.com, and tickets can be logged directly through the portal. 

For premium betting products such as RunningBall and Opta Betting, we offer 24/7/365 per-game live support covering over 100,000 events annually. Additionally, production teams using Opta Live within OptaAI Studio have access to an in-match support desk providing a direct line to our data-insights and research teams for live questions and insights.

## Related questions

- [how do existing clients log a support ticket?](https://developers.statsperform.com/fcpwb/how-do-existing-clients-log-a-support-ticket)
- [what live support is available for betting products?](https://developers.statsperform.com/fcpwb/what-live-support-is-available-for-betting-products)
- [how do production teams contact the data-insights team during matches?](https://developers.statsperform.com/fcpwb/how-do-production-teams-contact-the-data-insights-team-during-matches)
- [what does it cost?](https://developers.statsperform.com/fcpwb/what-does-it-cost)
- [how do i get started?](https://developers.statsperform.com/fcpwb/how-do-i-get-started)

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